Distribution of leads in Kommo by employee workload
Integration allows you to distribute leads between managers. At the same time, the manager himself takes the lead as he is busy.
It is configured in the Kommo digital pipeline at the required stage.
After the trigger is triggered, all managers that are specified in the settings receive a notification about a new lead. The manager can accept or reject the lead.
In the settings, there is an option to show a notification about a new lead again if no one has accepted it, show leads only during working hours, and also display an additional field from the lead in the notification window.
Additionally, in the running widget, you can specify managers that will be displayed with the "Get a lead" button.
After saving the settings, the “Get a lead (9)” button will appear in the leads list section, where 9 is the number of leads available for acceptance.